Admin Services
Loathe Admin? I don’t!
Are you constantly playing catch up with your to-do list?
Are there certain tasks that always get left behind?
Let me guess – the jobs at the bottom of your list are admin related?!
You didn’t start your creative business to do admin.
Your dream is to do work you love and do what you do best.
Let me take care of the admin while you focus on your zone of genius!
How can I help?
DOCUMENT CREATION
Documents in a two and eight? Do they need a bit of a tidy up? Proofread for spelling, grammar and punctuation? Need a document created fast or a template set up for regular use?
Whatever your doc needs, leave it with me – I’ve got it covered.
TRANSCRIPTION
Need the audio from an online interview or meeting tidied up and summarised into a Word or Google doc?
I’ll tidy up the text, proofread for spelling, grammar and punctuation and edit it to make sure it’s clear and concise.
CALENDAR MANAGEMENT
Appointments missed or double booked? Struggling to manage and co-ordinate your busy schedule?
I’ll organise your bookings and make sure you keep on top of your meetings, setting reminders for you and your clients. Never miss a meeting or get double booked again!
PROCESS IMPROVEMENT
Are your current admin processes and systems working for you?
If not, let’s work through any issues together and I’ll come up with a solution that will streamline and improve what you’ve got now to help your business run more smoothly.
RESEARCH
Need some research done for a blog, social media post or upcoming event? What about digging into your dream client and their challenges, hopes and desires?
I love a bit of online research and I’m a dab hand at it. I’ll dig deep with my searches and come up with all the necessary info.
CRM SETUP/MANAGEMENT
Got a CRM (Customer Relationship Management) system that needs sorting?
I can get you set up, input all your customer info, and help integrate the CRM with other systems, like your email marketing software.
If you’re in the market for a new all-in-one Sales & Marketing platform, I can highly recommend the one I use – SAMAI – and I’m happy to answer any questions about it.
2025 VA Rates
As a ballpark, my hourly rate is £35ph BUT I’ve ditched that model. I work on either a monthly retainer package or project basis. Monthly retainer packages start from £350 per month and registered charities get 10% off all rates.
Monthly Retainers
THE BB
Brilliant Baritone
@ £350 pm
THE TT
Terrific Tenor
@ £525 pm
THE SS
Stunning Soprano
@ £700 pm
Take their word for it…
“I didn’t choose to work directly with Caroline but I got super lucky!”
Hel Reynolds is a social media creativity expert who runs Comms Creatives with her sister Lesley. I was lucky enough to be matched up with her by lead VA, Toks Coyle in June 2022.
Here, she talks about why she needed a VA in the first place, and how working with me for the last three years has transformed her business. Over to you, Hel…
Frequently Asked Questions
1. What on earth is a Virtual Assistant (VA), and how can you help me?
A Virtual Assistant (or VA) is your remote right-hand person, tackling those pesky time sucking admin tasks, and in my case, crafting engaging content, so you can focus on your zone of genius and do what you love. Think of me as your behind-the-scenes magician, making your business run smoothly while you shine in the spotlight.
2. Who do you typically work with?
I team up with passionate neurospicy creatives and coaches who are at the top of their game. You’re brilliant at what you do, but perhaps marketing isn’t your favourite cup of tea. That’s where I swoop in, helping you attract your dream clients with magnetic content.
3. Why should I choose Above & Beyond VA?
Because I don’t just meet expectations; I exceed them. With a blend of wit, creativity, and an understanding of ‘neuro-spicy’ flair, I craft content that sounds just like you—only better. Plus, I’ve got the awards to back it up. Let’s make your brand unforgettable.
4 What are your working hours?
I’m typically available Monday to Friday, 10am – 4pm (UK time).
5. Can you work as part of my team?
Absolutely! Consider me an extension of your team, ready to collaborate and bring fresh ideas to the table.
6. What if I need more (or fewer) hours than expected?
I’m as flexible as a yoga instructor. We can adjust the hours to fit your needs, so you get the support without any fuss or faff.
7. Do you accept Access To Work applicants?
Yes I do! We can work out how much support you’ll need, and I can liaise with your support worker or agency and keep track of my time to make sure there are no issues with your claims.
8. How do I know which tasks to outsource?
Start by listing tasks that make you groan or eat up your time. Chances are, I can take those off your plate, giving you more time to focus on your zone of genius and what you love.
9. How do I pay you?
Payments are as easy as pie. I accept direct bank transfers, and invoices are sent out on the first of the month and due within 7 days. If it’s a one-off project, 50% is due upfront and 50% on completion.
Your next step
This is by no means an exhaustive list of the VA services that I offer.
Book an informal 1:1 call to chat about anything else you need help with.
